1. Introduction

Mast Banarasi Paan (“we”, “our”, “us”) is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mastbanarasipaan.com (“Website”), engage with our services, or interact with us in any manner. Please read this policy carefully to understand our practices regarding your personal data and how we treat it.

2. Information We Collect

2.1 Personal Information:

When you visit our Website or place an order, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment information.

If you choose to interact with us through social media platforms, we may collect information from your social media profiles based on your privacy settings.

2.2 Non-Personal Information:

We may collect non-personal information automatically as you navigate through our Website. This may include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for operational purposes and to improve our Website and services.

2.3 Cookies and Tracking Technologies:

Our Website may use cookies, web beacons, and similar technologies to enhance your user experience and gather information about how you interact with our Website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

3. Use of Information

3.1 To Provide and Improve Our Services:

We use the information we collect to process and fulfill orders, communicate with you about your orders or inquiries, and provide customer support.

We may use your information to personalize your experience and to improve our Website and services based on your feedback.

3.2 Marketing and Promotional Communications:

With your consent, we may send you marketing or promotional communications about our products, services, special offers, or events that may be of interest to you. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.

3.3 Legal Compliance and Protection:

We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also use your information to protect our rights, property, or safety and the rights, property, or safety of others.

4. Disclosure of Information

4.1 Third-Party Service Providers:

We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Business Transfers:

If Mast Banarasi Paan is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4.3 Legal Requirements:

We may disclose your information if required to do so by law or in response to valid legal requests, such as a court order, government inquiry, or subpoena.

5. Data Security

5.1 Security Measures:

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Correction:

You have the right to access the personal information we hold about you and to correct, update, or delete inaccuracies, subject to certain exceptions provided by law. You may request access to your personal information by contacting us using the contact information provided below.

6.2 Opt-Out:

You may choose to opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email or contacting us directly. Please note that even if you opt-out of receiving promotional communications, we may still send you transactional or administrative messages related to your account or orders.

7. Children’s Privacy

Our Website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we may have collected information from a child under 18, please contact us at the contact information provided below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on our Website. We encourage you to review this privacy policy periodically for any changes. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions or concerns about this privacy policy, our practices, or your dealings with us, please contact us at +91-9999833486 or customersupport@gmail.com.